MR
Michael R

1 reviews | Active since May 2010

23 Jun 2025, 11:28

Vodacom SUCK and are taking money from customers pockets to line their own!!!

Vodacom SUCK!!!!! After being a client with Vodacom for over 20 years, I will seek another provider. I will also make it my personal mission on ALL social media platforms how Vodacom operate and advise people to stay away and do not sign a contract!!! I have switched my Vodacom account to a 50min monthly, price R50.84/month to save money and wanted to do the same for my wife. She is on a Red Flexi 510 plan which cost R520 a month due to living costs. Vodacom refuses, I must sign another contract for 24 months for over R300. Her contract expired but they refuse. This means where I could have paid R610.08 for a year excl VAT, they want me to pay R6240 for a year. This means I could have saved R5629.92 which is a lot of money, but they want to bind me with a contract. So, stay away from Vodacom!!!!!!

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Replies (1)
Vodacom
Vodacom's reply23 Jun 2025, 11:55
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team