Vodacom suck again

I called for the 6th time if not more regarding a promotional vodacom forced upon us on an upgrade. I spoke to Neo who refuses to give me her surname. She is rude and abrupt. Kept me on the line without letting me know she is still woth me and when i asked she put me on hold. Ahe is ****y. Vodacom is that what you call customer service? I informed her my number is blocked because Vodacom decided ro block it to prevent me from complaining about the bad service received the past few months. I want the recording to be pulled and listened to and want feedback aa I had to phone in again to request a credit as the employees of Vodacom cant seem to get it right from the beginning. Educate your people Vodacom as they're *********** and waste a lot of time. Lift the block from my number ***. I will refuse payment till it is done. I called from *** at approximately 16 15. Neo doesn't have an idea what she's doing there and doesn't know the meaning of customer care.