NB
Neville B

1 reviews | Active since Jul 2012

21 Feb 2025, 09:52

Vodacom SUCK

Been on fiber month to month past 8 months, and not once have vodacom phoned me with a special deals upgrade on my fiber. Don't care a damn over their customers. Being a loyal customer for years, and not getting recognised as such. My contract was R899 for 2 years, and when it stopped and went month to month, it is a ridiculous jump from R899 to R1049 and now a waiting for the yearly increase to R1129. Pathetic

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Replies (1)
Vodacom
Vodacom's reply21 Feb 2025, 10:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details. . Regards,  Vodacom Consumer Website Team