Vodacom suck

<p>I recieved by cell bill for Feb 2017 and was billed twice for the same line rental on a red VIP package thus leading to a bill fornR4250 for Jan 2017. I phoned customer service 3 time and got transferred from one department to the other to only get 3 referance numbers and no resolve. I made a nother call on the 31st of Jan as the money was deducted. Only to be told that I need to phone back on 1st of Feb as I need to talk to account which i already did - twice. I have been told by their own problem solving team that they can see that there was no action on the referqnce given to myself. Where do I need to go from here as they just dont actualy give a ****. I will defenatly try my luck with the other cell phone service providers as soon as my contract comes to a end</p>