CvdB
Chantel van den Berg

1 reviews | Active since Aug 2016

21 Nov 2016, 15:00

VODACOM SUCK

<p>I have been trying to get a credit on my account for 3 months and every month my phones are suspended because of an arrears amount i am NOT liable for!!!</p> <p>I spend average 2 hours per day on phone with Vodacom and still nothing has been resolved.</p> <p>I am cancelling my contracts and will rather use MTN</p>

0
Replies (1)
Vodacom
Vodacom's reply21 Nov 2016, 15:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,