eD
eugene D
1 reviews | Active since Apr 2017
21 Dec 2018, 21:47
Vodacom suc****
Vodacom repair centre at century city service suc****today i walked in at vodacom repair centre at century city,i said im bringing my huawei p8 2017 model for a software update and i wanted to know how long it will take,the gentleman that booked my phone in said it will take about 45minutes,that was after 5pm,so we left,i returned 2hours later and was told that my phone wasn't ready yet and it my take another half an hour but theres no guarantee that my phone will be ready tonight, nobody bothered to phone me to inform me about the status of my phone....what a waste of time, Vodacom you suc****
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Vodacom's replyOfficial
24 Dec 2018, 08:34 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Dec 2018, 08:34
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Dec 2018, 10:25 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply24 Dec 2018, 10:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,