DJ
Daan J

1 reviews | Active since Oct 2018

16 Oct 2018, 16:53

Vodacom suc****!!!!

South Africa worst service provider, 2nd time I'm receiving a sms notification saying Im due for an upgrade, when I do call them they are full of excuses and tell you its a technical error. never I had such terrible service from a network provider

0
Replies (2)
Vodacom
Vodacom's reply16 Oct 2018, 17:06
Official
 Dear Customer, Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply18 Oct 2018, 10:39
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, we have advised accordingly. Regards Consumer Website Team 

Best regards,