Vodacom succeed to disappoint again!!!

Item: Vodacom
Rating: 1
Author: DeWet B

Vodacom succeed to disappoint again. Last day of the month and before i could use my airtime they just took it away. Every time I ask when I do an upgrade will Vodacom disappoint me and I get the answer NO. But in actual it's a YES we will.

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Vodacom's replyOfficial

31 Oct 2023, 09:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply31 Oct 2023, 09:05

Official