sS
simz S
1 reviews | Active since Jan 2010
01 Apr 2015, 09:51
VODACOM SUBSCRIPTION INCREASE
It seems that Vodacom is using consumers to gain their profits and breach customers. I received a sms stating that my subscription was due to increase in MAY 2015. I signed a contract for 24 months with a fixed subscription but it seems that Vodacom made a Business Decision to increase the packages without valid reasoning. I went into the Vodacom Store to find an explanation, the sales lady could not even explain why this occurred and responded that \ She doesn't know and CANNOT HELP
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Replies (1)Vodacom's replyOfficial
04 Apr 2015, 12:31Hello semeshr,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2015, 12:31
Official
Hello semeshr,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
