sS
simz S

1 reviews | Active since Jan 2010

01 Apr 2015, 09:51

VODACOM SUBSCRIPTION INCREASE

It seems that Vodacom is using consumers to gain their profits and breach customers. I received a sms stating that my subscription was due to increase in MAY 2015. I signed a contract for 24 months with a fixed subscription but it seems that Vodacom made a Business Decision to increase the packages without valid reasoning. I went into the Vodacom Store to find an explanation, the sales lady could not even explain why this occurred and responded that \ She doesn't know and CANNOT HELP

0
Replies (1)
Vodacom
Vodacom's reply04 Apr 2015, 12:31
Official
Hello semeshr,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,