Vodacom subscribing me for services I did not request
Today I looked at my blocked sms's on Truecaller, only to see that I had apparently subscribed to something called Fitness Club, at R1 a day for 10 days, then R10 a day!!!!!!!!!!!!!!! I did not subscribe to this. This is the second time that I've "subscribed" to some **** from Vodacom. If this continues happening I'm going to cancel my contract.
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Vodacom's replyOfficial
07 Jun 2021, 13:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jun 2021, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team