AM
Aviwe M

1 reviews | Active since May 2019

02 Mar 2022, 08:53

Vodacom subscribers collection call center is nonsense

Shameful and disgusting service from the 1946 agents. I've been trying to get my account sorted for over a week, the agents go as far as hanging up on me and even those who get disconnected from me after taking my details don't bother to call me back

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2022, 09:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team