AL
Antonie L

1 reviews | Active since Sept 2025

02 May 2026, 12:13

Vodacom subscriber.

This morning I was very pleasantly surprised by vodacom accounts newest addition to it's customer care services.Being SASSA old age grant receipients, it is not always possible to pay our accounts on the last,or even first day of the month due to SASSA staggering payments.It is never earlier than the 2nd day of the month,most often more from the 3nd and even on the 7th day of the month. AThey now call you when you don't pay on time,via an automated call.They ask you to enter the date you can pay,which you enter via the keypad,for example, this month on the 5th.That is SASSA payment date this month.It is a huge plus to subscribers as they don't need to call and spend long periods of time to arrange the payment date

0
Replies (2)
AL
Antonie L's update02 May 2026, 12:23
Reviewer Update
My apologies I wrote a review on behalf of my wife,since she has not done it before. I used my name instead of hers.
Vodacom
Vodacom's reply02 May 2026, 14:44
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,