Vodacom struggling to resolve my issue

Item: Vodacom
Rating: 1
Author: Abigail N

I logged a compliant with Vodacom in November I was informed that my compliant was resolved but it hasn’t my December invoice still show that the false contract is not cancelled.

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Replies (1)

Vodacom's replyOfficial

12 Dec 2025, 07:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Dec 2025, 07:24

Official