CV
Charmaine V
1 reviews | Active since Jun 2015
23 Aug 2015, 19:57
VODACOM STRIKES OUT THIRD MONTH IN A ROW
For the past two months I have complained on Hello Peter that I am not receiving my invoices. Only after complaining on this forum is my complaint attended to. Each month I am assured each time that my details have been updated and entered and I should receive my invoices timeously. Well done Vodacom : third month in a row and you have failed, yet again, to e-mail my invoices to me. Why do I have to complain to receive my invoices? Each time you call me the day after my complaint and then assure me that all is sorted and it will not happen again. Fantastic service until the following month when, once again, no invoices.
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Replies (1)Vodacom's replyOfficial
24 Aug 2015, 08:49Hello Mainevin,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply24 Aug 2015, 08:49
Official
Hello Mainevin,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
