PP
Petro P

1 reviews | Active since Mar 2019

01 Apr 2019, 22:05

VODACOM STRIKES AGAIN!!! STOLE MY MONEY AGAIN!!!

So Vodacom now at 22:00 in the evening I have to sit here and write a complaint about you again. After a lengthy email from you department that said that after an investigation you found that the amount you charged me was correct but that you will discount it for the month of February and March... you now debited me a near R9000.00 again... how is this possible again when we took the sim card out of the router when the data was finished... to ensure that there would be no extra costs... this is **************** I am so fed ip with Vodacom you are ***** and *****s and you don't care about your customers

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Replies (1)
Vodacom
Vodacom's reply02 Apr 2019, 07:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team