CS
Christel S
1 reviews | Active since Feb 2021
26 May 2026, 22:01
Vodacom strikes again
Vodacom is the worst company with most *********** people working for them
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Replies (2)CS
Christel S's updateReviewer Update
26 May 2026, 22:06They have never sorted out my account since January,the one contract that I have with them for R389 us now at R3500....on the 15 may they tried to debit my account with R1263 and it returned unpaid with a charge from the bank of R115 than again they tried to debit my account with 341 and again it returned unpaid with another charge of 115...Vodacom consultants lie and manipulate customers over the phone,they say they will sort out everything and than you end up with an account of R3500
CS
Christel S's update26 May 2026, 22:06
Reviewer Update
They have never sorted out my account since January,the one contract that I have with them for R389 us now at R3500....on the 15 may they tried to debit my account with R1263 and it returned unpaid with a charge from the bank of R115 than again they tried to debit my account with 341 and again it returned unpaid with another charge of 115...Vodacom consultants lie and manipulate customers over the phone,they say they will sort out everything and than you end up with an account of R3500
Vodacom's replyOfficial
27 May 2026, 07:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 May 2026, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team