1 reviews | Active since May 2016
Vodacom strikes again
<p>On Tuesday after speaking to vodacom about disappearing data I had over 1GB remaining on my account and I was advised to download my data manager which I did (I downloaded it via itunes and synced it to my phone) all was good and well until last night, when I received an sms notifying me I have 48 MB so I checked my balance and to my surprise it was true,so I checked on my data manager and it showed that since speaking to vodacom I had used 699MB and not my entire data?? So my question is are you still going to deny that data goes missing?? Your app shows that I used 699MB out of 1.2GB then where did the rest go??
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
