VS
VERCHIEL S

1 reviews | Active since Apr 2013

22 Nov 2016, 21:46

Vodacom Strikes Again

<p>After years of both fighting and paying Vodacom, I am being told that I still owe them money. </p> <p>After the total amount, including my 12 month subscription was in fact paid in full to Jacobs, Burnard and associates.</p> <p>I will advice anyone that is considering to do business with Vodacom to reconsider.</p> <p>I have beeen struggling since 2013.</p> <p> </p> <p>In fact Telkom's data plans and rates are much better.</p> <p> </p> <p>I can not believe that I have to go through all this again.</p> <p> </p> <p>On Top of that, I was put on ITC, without any of the legal steps that should have being followed as per section 129 and 130 of the NCA being followed.</p> <p> </p> <p>If this matter is not going to be resolved, I will at all cost take Vodacom to court.</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2016, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,