RN
R N

1 reviews | Active since Mar 2009

26 May 2016, 13:24

Vodacom strikes again !

<p>So….. Vodacom strikes again! When I try to get my prepaid balance calling 5151, I am cut off by the recorded message, just at the point where my balance should be stated. Again and again. But I can get a balance on my other prepaid Sims. Secondly my message on voice mail has ‘disappeared’ for the second month in a row and no one can leave a message for me. I called customer service 111 and surprise surprise, after waiting for ages, “We are unavailable”. Not once but several times. What on earth is going on ?</p>

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Replies (1)
Vodacom
Vodacom's reply27 May 2016, 05:52
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team

Best regards,