Vodacom strictly instructed twice to cancel contract but *****ulently migrate number to month on month

spk to employee 1( see details under confidential field) 31 Oct 2023 on ***, strictly requested a contract cancellation, agent confirmed contract cancelled, ff month debit order continues, called 23 Feb 2024, spk to agent 2-see details on confidential field on *** who said the previous agent didn't cancel but changed contract to mnth on mnth, agent on 23 Feb said he will cancel the escalate to manager, to this day debit order is running, went to Mall of the South Vodacom shop, to remove bank details, lady told us she can't, though bank details were loaded by their branch, we called cancellations again, spk to a agent 3 see details on confidential field on *** (bad attitude), 7 Sept 2024 who told us there's nothing they can do, get that contract cancelled, are you guys that desperate, I see the pls call me guy has you guys drowning and ready to do anything to make up the cash through *****ulently inflated sales, get the 3 calls with all the agents and get that contract cancelled and closed, you are not getting a cent, you will cancel that overdue R158, who has unlimited WIFI, and still pays 1GB DATA from Vodacom, GET THAT CONTRACT CANCELLED!!!