CJ
Corrie J

1 reviews | Active since May 2010

15 Sept 2015, 15:48

Vodacom Store with no sim cards - What the heck?

On Sunday morning 13 September 2015 I went to the Northgate Vodacom Store to port a number from Cell C. I was totally disgusted when told they have no stock of sim cards. What bad planning on the part of the store manager. If it was me I would have gone to another store to stock up. Bu yes - I suppose the manager is not me.<br> <br> The person who attended to me then said that I should come back the next day (yesterday) and that even if they do not have stock yet he will make a plan. Well I went back yesterday later in the day and what - STILL no stock. What was the plan he made? I had to give him money to go an buy a SIM card from one of the other shops in the centre. I gave him R10 and am still waiting for my change. Is THIS the professionalism one expects from a huge empire like Vodacom or is it just the non-caring attitude of a store manager??<br> <br> Time will tell.

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Replies (1)
Vodacom
Vodacom's reply15 Sept 2015, 23:14
Official
Hello CPJ,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team