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emtee E

1 reviews | Active since Oct 2017

07 Oct 2017, 17:31

vodacom store want me to pay +R7000.00 for cell phone contract that I didn't reach an agreement with and when I report this matter the attitude from Vodacom jubilee mall was very bad. they said they can't help me.

This causes family dispute & trust from the family, because I wanted to buy Fridge for my family, unfortunately seems like I'm black listed because of vodacom, for a contract I don't know about.I just want to be cleared.

0
Replies (2)
Vodacom
Vodacom's reply08 Oct 2017, 12:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Oct 2017, 09:42
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team