Vodacom store Vaal mall Vanderbijlpark & Vodacom Head office

Vodacom store Vaal mall Vanderbijlpark & Vodacom Head office Bad service my mother paid her account with them on the 11/8 and we have sent the proof of payment to head office the email address for the proof of payment doesn't even work the lady did also mail the proof of payment to them on the 25 of Aug the phone was cut when we went back to this lady she advise she will sent the proof of payment again now its gone be extra cost for my mother because no one at vodacom does there job they are not very help full I wont recommend them to any one its really bad service especially Head office that give the wrong email address that dont work below is the ref i got because i had to sent the POP to customer care also with no feedback and every thing is costing my mother money airtime to call from another no petrol up and down its not fair 002QVaMAD08M1BWW & 002QVaMAD08M1AQM