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Nandipha N

1 reviews | Active since Jan 2019

01 Feb 2023, 12:22

VODACOM STORE: THE PLACE, CLAREMONT BAD SERVICE

I just visited the Vodacom at The Place, Claremont and got the worst service. The reason I went there was because my phone is which is less than 6 months old is not reading the second sim card. The guy I spoke to didn't even bother looking at my phone but just told me to go to the store in Cave dish. When I asked him to at least check if I have inserted the sim card correctly he refused to do so.

I have been a customer of Vodacom for years. The handset that's in question was bought at that store. The service I received the was disgusting.

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Replies (1)
Vodacom
Vodacom's reply01 Feb 2023, 14:24
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team