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Nandipha N
1 reviews | Active since Jan 2019
01 Feb 2023, 12:22
VODACOM STORE: THE PLACE, CLAREMONT BAD SERVICE
I just visited the Vodacom at The Place, Claremont and got the worst service. The reason I went there was because my phone is which is less than 6 months old is not reading the second sim card. The guy I spoke to didn't even bother looking at my phone but just told me to go to the store in Cave dish. When I asked him to at least check if I have inserted the sim card correctly he refused to do so.
I have been a customer of Vodacom for years. The handset that's in question was bought at that store. The service I received the was disgusting.
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Replies (1)Vodacom's replyOfficial
01 Feb 2023, 14:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Feb 2023, 14:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
