SK
Sindiswa K
1 reviews | Active since Mar 2026
31 Mar 2026, 12:25
Vodacom Store Kuruman Mall.
Vodacom Store Kuruman Mall. The slowest service ever. +- 1 hour wait just to get inside the store. The sales consultant at the door was busy on his phone 80% of the time. And the one's inside??? Working at a snails pace. It is if they have no interest in working or assisting people. Meanwhile the queue is super long and is outside the door. Waiting 1-2 hours just to buy a phone or to do Sim swap. I'm astonished at how slow and nonchalant the employees are. It's ridiculous.
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Vodacom's replyOfficial
06 Apr 2026, 12:56 Good day Sindiswa,
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization. As we discussed, we sincerely apologize for the experience you received at our store.
Kindly note that internal investigations will take place, and appropriate disciplinary measures will be app****.
We apologize for the inconvenience caused.
Regards,
Consumer Website Team
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization. As we discussed, we sincerely apologize for the experience you received at our store.
Kindly note that internal investigations will take place, and appropriate disciplinary measures will be app****.
We apologize for the inconvenience caused.
Regards,
Consumer Website Team
Vodacom's reply06 Apr 2026, 12:56
Official
Good day Sindiswa,
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization. As we discussed, we sincerely apologize for the experience you received at our store.
Kindly note that internal investigations will take place, and appropriate disciplinary measures will be app****.
We apologize for the inconvenience caused.
Regards,
Consumer Website Team
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization. As we discussed, we sincerely apologize for the experience you received at our store.
Kindly note that internal investigations will take place, and appropriate disciplinary measures will be app****.
We apologize for the inconvenience caused.
Regards,
Consumer Website Team