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Bernice B

1 reviews | Active since Jul 2011

16 Aug 2017, 15:08

Vodacom Stops Debit Orders

I have been with FNB for the last year and my Vodacom debit order is also deducted from my FNB Account. For no reason, Vodacom decided to stop my debit order with FNB and decided to put a debit order in place with Standard. I do not have an account with STB. Please customers, check your debit orders. Someone at Vodacom is switching bank account without any notice.

0
Replies (2)
Vodacom
Vodacom's reply16 Aug 2017, 15:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply02 Sept 2017, 11:27
Official

Dear Bernice,

Thank you for your patience.

Our record reflects that you have been contacted and assisted with your query.

Regards,

UW

Best regards,