1 reviews | Active since Oct 2016

20 Dec 2016, 15:28

Vodacom stops contract without assisting me

<p>I have tried to upgrade one of my lines for months now with Vodacom having one issue after another. Now I see Vodacom just stopped the line I was struggeling to upgrade and took it of my name. How is this possible. I have complained the last few months on HelloPeter about this matter and now Vodacom just decided to stop the contract and not help me upgrade th ********** 321 number?</p>

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Replies (1)
Vodacom
Vodacom's reply21 Dec 2016, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team