Vodacom stopped my life.

Vodacom stopped my life.

I have been using my number for more than 15 years and my number is ***, I went to the branch at chrishani mall Vosloorus with my ID, ITC number, proof of address, bank statement to prove the airtime purchases and I also brought more than five recently called numbers. I was told that I failed security check when I was asked how much balance was there.

Tricky because few people check their balances after each and every call.

I was assisted by a lady called Mpho. this is what happened on the 11December2025. there is a lady who came and left a number to be sim swapped and 50 rands without details that I had (id proof and 5 numbers and etc.) she was told to come the following day to collect a sim. that was unfair to me. I waited 2 hours to be assisted and she only spent 10 minutes to be assisted.

I also tried tobby and that is a total mess with dizzy question.

my number is linked to every thing emails, banking, every portfolio everything that Vodacom cruelty.

rather allow me to port my number to a company that wont treat me like *****ster carrying his own ID document.