Vodacom stop using skynet as delivery courier

Item: Vodacom
Rating: 1
Author: marina L

Vodacom please stop using skynet as your courier services. They are pathetic and I am on the point to cancel all my contracts with vodacom.

I work in retail and had to be at home for the so call deliver on the specific day. We'll the delivery does not came and I had a no work no pay day to be at home for the so called deliver.

You cannot even track the delivery because they do not pick up their phones and the do not reply on whatsup.

Stop using them

Helpful (0)

Replies (2)

Vodacom's replyOfficial

19 Dec 2024, 08:19

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply19 Dec 2024, 08:19

Official

marina L's updateReviewer Update

19 Dec 2024, 16:26

Firstly and only thank you to vodacom for trying their best to assist me getting my package. I did receive it just now. In future try using another courier to keep your name high

marina L's update19 Dec 2024, 16:26

Reviewer Update

Firstly and only thank you to vodacom for trying their best to assist me getting my package. I did receive it just now. In future try using another courier to keep your name high