1 reviews | Active since Jan 2020
VODACOM, STOP USING SKYNET
Absolutely appalling service from Vodacom via their courier SkyNet..
I placed my order with Vodacom on Tuesday morning, delivery was then set for the Wednesday to my work address which I gave to them. They ended up at a job a left 4 years ago, when I spoke to the driver while he was there, I explained to him I stay opposite where he currently is, same suburb, I gave him directions and everything and he said ok. I decided to follow up at 4pm as nothing had arrived since 1pm and was told that the driver went to a different area and will come back to me that same day. Thursday, today comes, my order is out on delivery again to the same wrong address as the day before. I called in at 10am to confirm it's coming to me, they said no it's going to previous address and they will follow up and get back to me. I eventually phone back at 2pm since not hearing anything, they said they can't reach the branch or the driver (exact same as the day before) , but she can see my parcel has been booked back into the warehouse. FOR ****ING WHAT? ITS ONLY 2PM. In between I was also in contact with Vodacom who say they have emailed the correct address through to them. They claim they will deliver this 1st thing in the morning but who knows. All they say that the Vodacom agent will follow up with the branch, how if they can't even get through to their own branch.
VODACOM, STOP USING SKYNET, THEY ARE USELESS.
