SP
SA P

1 reviews | Active since Nov 2014

22 Feb 2019, 15:41

Vodacom stop *****ing from me

Vodacom please listen to me carefully and read carefully , because your offices has a habit of even not reading hello Peter posts correctly .I have just been in a 3 month debarcle to cancel a contract and I am yet to receive part refund on provision that no debit order goes off my account this month to recooperate what your offices owes me . Now I have noticed over the past few months that my data on my wi fi router suddenly disappears nearing the end of each month .I have restricted all my apps and this cannot be due to wasps because this always happens close to end of the month . Yesterday I had a gig of data .Today by midday I have nothing.There is something really fishy going on .I have had this happen before and have been reimbursed only for this to start all over again. So listen carefully to my instructions,if I am not contacted by the close of business by Monday ,I will go to my bank and cancel my debit order with Vodacom and assume the property of Vodacom .Your offices than can gladly take me to court and I will justify to the court that your offices has been making my contractual obligations impossible to fulfill and that I can no longer fulfill my contractual obligations to Vodacom due to a break down in our trust relationship . I am not afraid of your company,neither am I afraid of lawyers and court .Your offices will stop ripping me off by close of business Monday in which failing to rectify the matter will result in what I have stated above .

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Replies (2)
Vodacom
Vodacom's reply22 Feb 2019, 16:01
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        
Vodacom
Vodacom's reply22 Feb 2019, 20:36
Official
Dear Seelan, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  
As per discussion, query has now been Resolved.   Regards  Consumer Website Team(SA)