VODACOM STOP *****ING OUR MONEY

Item: Vodacom
Rating: 1
Author: Preddeshan N

My contract came to an end and vodacom is still debiting my account. I called and spoke to Sinawo who tried to assist me to get my refund but couldn't did not resolve my issue. The customer services supervisor Zanele said she would call me back or they would have an account specialist call me to resolve my issue. No call yet but they are quick to take my money.

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Replies (1)

Vodacom's replyOfficial

02 Nov 2023, 07:43

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply02 Nov 2023, 07:43

Official