LD
Leigh D

1 reviews | Active since Jan 2019

31 Mar 2020, 10:33

Vodacom Stop bullying your clients

I have had a contract with Vodacom for 2 years. When my contract was due an uprade I emailed to cancel as I no longer needed their service. They are now sending me final demand letters saying that I owe money since November 2019. I have called numerous times and been asked to send proof of my correspondence with them. I have done this and yet I still get these threatening letters. Vodacom stop bullying your clients. I CANCELLED MY CONTRACT IN NOVEMBER AND I NO LONGER NEED YOUR SERVICE. END OF STORY.

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Replies (1)
Vodacom
Vodacom's reply31 Mar 2020, 11:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team