SJvR
Shane Jansens van Rensburg

1 reviews | Active since Feb 2018

05 May 2022, 17:14

Vodacom stole our number

Vodacom just recycled my number while it was in use 2 days ago I was still receiving calls on it now it does not exist?? We live in a dangerous area on a farm 85kms from the nearest town and they have cut us off??? Everything important in our lives is connected to that cell number so we are in the dark - no banking no security no nothing and they just don't want to help us resolve this - this cell number is literally our only lifeline . But seems selling it to someone else is more important. For more than 10 years this has been out lifeline and business and they can just take it???

0
Replies (2)
Vodacom
Vodacom's reply06 May 2022, 07:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SJvR
Shane Jansens van Rensburg's update08 May 2022, 12:49
Reviewer Update
I really think you should.get your **** together because you have no idea what you are talking about - after a screaming match with your office 10.minutes ago I have my number back so for the good of everyone do better