Vodacom stole my money

Item: Vodacom
Rating: 1
Author: Drienie C

A ********* added a new contract on my Vodacom account and purchased more than R5 600 on Google Playstore and other content. Vodacom canceled the contract but still deducted that amount from my bank account. Vodacom has not refunded me despite multiple requests.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

06 Oct 2022, 08:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Oct 2022, 08:25

Official