Vodacom stole my money and now the ignore me.

Item: Vodacom
Rating: 1
Author: Jacques F

Another week and no reply from Vodacom.

Give me back my money that you stole!

https://www.hellopeter.com/vodacom/reviews/vodabucks-black-friday-uber-rides-****-***?fbclid=IwAR0mWXOU42LsscdbBxfZMVFu495N04N8Ba6kdDBYbcE8SyuVfjA0sCYYsuk

Vodabucks "Black Friday" Uber rides ****

Vodabucks **** ****** me of R300 worth of Uber rides that I bought online with the "Shakeup Summer Black Friday" promotion.

1. Bought 4 Uber vouchers with the Vodacom Black Friday promotion. Only 1 worked. 2. I have been ****med out of my money by Vodacom. 3. Uber cannot help...they just referred me back to Vodacom for queries. 4. Can not get hold of Vodacom call centre agent to help...phoning the call centre I can not even get hold of a live operator. 5. Vodacom internet chat is also not working.

VODACOM YOU OWE ME R300!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

03 Feb 2020, 10:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Feb 2020, 10:25

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Jacques F's updateReviewer Update

03 Feb 2020, 10:27

You are lying...you never even rep**** to my first complaint!

Jacques F's update03 Feb 2020, 10:27

Reviewer Update

You are lying...you never even rep**** to my first complaint!