VODACOM STOLE MY MONEY

MY QUERY HAS NOT BEEN RESOLVED SINCE OCTOBER THE 27TH, MY DEVICE HAD A MANUFACTURING FAULT AND WAS RETURNED TO THE STORE WITH IN 3 DAYS. TILL TODAY NO ONE KNOWS ANYTHING ABOUT IT, YOUR CALL CENTRE, AFTERSALES TEAM ETC. SO THERE WILL BE NO DEBIT ORDER GOING OFF MY ACCOUNT AS I DONT HAVE A DEVICE. AND WILL TO CANCEL THAT STUPID CONTRACT IMMEDIATELY. YOUR TWITTER TEAM SAID THE QUERY WAS WITH THE REPAIRS TEAM.....WHY REPAIRS AS THE DEVICE WAS NEW? I NOLONGER WANT ANYTHING TO DO WITH YOU. CELLPHONE NUMBER .....REF:***.