JA
Jaco A

1 reviews | Active since Nov 2016

10 Nov 2016, 15:36

Vodacom stole my money

<p>my contract expired last month and didn't upgrade. As a good customer I paid my account every month at a voda store. I even paid more than what I should have. Now they are refusing to give me my money back due to some policies I have never heard of or signed any acknowledgement therefore </p> <p>this is what you get for being a good customer</p> <p> </p> <p>stay away from these *******</p>

0
Replies (1)
Vodacom
Vodacom's reply10 Nov 2016, 15:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team