1 reviews | Active since Oct 2016

18 Oct 2016, 07:52

Vodacom stole my money

<p>After weeks and weeks of trying to speak to someone at Vodacom about how I lost over R2000 of airtime and 13gigs over night I've finally come to the conclusion that they have ****** my money (airtime). They sent me a text telling me the reason why I lost my airtime was because of usage, how does one use all of R2000 airtime and 13gigs overnight. They keep sending me texts to avoid explaining to me the details of this usage they speak about. DO NOT USE VODACOM AS A PROVIDER!!!</p>

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Replies (1)
Vodacom
Vodacom's reply18 Oct 2016, 08:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team