Vodacom stole my money

Item: Vodacom
Rating: 1
Author: Unhappy S

I bought R200 airtime the 10th of Oct 2022 and never received it. It's the next day today and still nothing. I called the million times and no operator picks up the phone. They make me chat to stupid Tobi who doesn't even have my options in the queries. I want to speak to a real person so that I can get my airtime. Vodacom is annoying with this robot****

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Replies (1)

Vodacom's replyOfficial

14 Oct 2022, 09:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Oct 2022, 09:58

Official