Vodacom stole my money

<p>Two weeks ago, I app**** for an upgrade. The "consultant " then told me about a special offer, which consisted of R50.00 airtime, 100Mb of data and 20 SMS's for R39.00 pm. I agreed to this upgrade. He also said that the upgrade would be on the 1st of August.</p> <p>Lo and behold at 8 am on the 31st of July I was informed that the upgrade was initiated, and I suddenly lost more than 60 minutes of airtime, which I was planning to use on that day. Also checking my account I found that I only receive the airtime, no data and no SMS's, which meant that my data needs were eating up my airtime.</p> <p>I then lodged a complaint (S3-G3P2Q-QTWP2) and was told that it would be investigated immediately</p> <p>Now, two weeks later, I still have not received any feedback from Vodacom, just some SMS's that the matter was being attended to. the last one was on the 5th of August.</p> <p>Upon rechecking my account I also found that I was paying R58.00 pm and not the stipulate R39.00.</p>