1 reviews | Active since Jun 2016
Vodacom stole my money.
<p>I am having a huge problem. Vodacom debited R15000 from my account the beginning of June incorrectly. They cancelled my contract prematurely because of the fact there is no signal where I live. They have been promising for over a month to pay me back. Now the latest is that they say they have made payment on the 26th of June. It is all lies. Nobody takes accountability. The usual comment to my many queries is that they are getting feedback. </p> <p>Im hugely frustrated and don't know what to do now.</p> <p>The next thing is writing to the newspaper.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
