AN
Ayabuya N

1 reviews | Active since Jun 2013

17 Feb 2016, 11:57

Vodacom stole my Money

I was debited a total of R1024.89 by vodacom and this is not for the first month and I have no relation whatsoever with vodacom, I escalated the issue and apparently I was told that I opened a contract in January and I was told that If i didnt open a contract I should get an affidavit stating that I didnt open a contract. I then refused and requested for all the information they collect when they were supposedly opening this contract and I was told that they were not able to give me. I refused because I am punished for their lack of controls of ensuring a contract is not opened under a false name. This is why I never associated myself with vodacom in the first place because of the appalling services and their ridiculous prices.

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Replies (1)
Vodacom
Vodacom's reply17 Feb 2016, 14:27
Official
Hello Ayabuya,

Thank you for your feedback.

We would like to apologise for any inconvenience caused.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Website Team