1 reviews | Active since Aug 2017
Vodacom stole my money!!
7days ago I bought 3GB for 30days, but I only used 1.178GB up until last night 8pm. Suddenly I get messages saying my data bundle is depleted!! I have screendumps for everyday's usage so don't mess with me, Vodacom!! You stole 1.82GB from me and I want it returned immediately. My usage for each day since my new bundle 7days ago is as follows: 400+155+111+212+85+143+72=1.178GB. Can you see how impossible it is to use up 3GB in 7days?! My other voda**** phone also zero'd, but returned to normal after 15 minutes or so. It is only this one that is still on zero. I am absolutely livid as I do my business from this phone and Vodacom cut me off right in the middle of work last night!! I am up for renewal of my contract on the other phone and the outcome here will indicate whether I will be staying with voda**** or not. I loathe your business ethics. Get it sorted out and return what you stole from me.....I have work to do!!!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
