1 reviews | Active since Sept 2010
Vodacom stole my Data Bundles
Last week I bought 500mb sat there was no network only to find my data gone Sunday morning, called 111 was told its system error will be resolved in 48hrs so I decided to buy 100mb sunday to keep me going while I wait that was finished within few minutes, Monday I bought 250mb also it disappeared same day called in given another Ref number assured I will be contacted nothing happened..yesterday I bought1Gig didn't use my phone the whole day yesterday opened it today n all my data vanished. Now I'm ****ed off what the hell is going on Vodacom is *****ing my data..im assured that technician are working on it buy nothing happened since Sunday. I want all my data coz it's not my apps it's Vodacom, I have telkom Wi-Fi which I use to update my apps not data and even if I were to update an app it can't take all that data...i want my data back n I will be porting to Telkom coz I called 111 and went to vodashops they all blame each other n their technicians are not doing their job. I'm sick of Vodacom I can't keep wasting money like this...less than 7 data 500mb 100mb 250mb 1Gig is all gone that's insane..no apps can take aĺ that data it has never ever happened before.I want my data...each time I call this is what I get .....Dear Customer, Your service request no. A2-6IK3-L7R149 has been logged. We will contact you via sms, email or phone call within 2 working days. Vodacom Customer Care: 082111...i got one Monday n today, Sunday the person I spoke to told me I'm not the only one who lost data due to network issue on sat he will log a query and he didn't..im ****ed off now
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Thamsie
Thank you for taking the time to voice your enquiry.
Kindly note that feedback was sent to the number in question via sms.
Regards
RO
Good Day Thamsie
Thank you for taking the time to voice your enquiry.
Kindly note that feedback was sent to the number in question via sms.
Regards
RO
