LT
Lesego T

1 reviews | Active since Jun 2014

31 Dec 2024, 14:56

Vodacom stole my data as i was watching!

Vodacom chowed my data without me even using it... I had bought 1 gig anytime data to last me... I had also just topped up earlier with a standard 30mb fb data, which is very small i know... As i was sleeping i got notifications that my fb data is running which i then woke up and switched off background data for 99% of my apps excluding whatsapp... Just after a few seconds of that, i check and my fb data has run out, including my anytime data... Mind you that im used to buying data and how to preserve my data. I was sleeping, no data being used but then all of my data was run out. In this economy, at this time of the year Vodacom decided to finish me off... Vodacom is a ****!!!!

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Replies (1)
Vodacom
Vodacom's reply02 Jan 2025, 08:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team