IS
Itumeleng S
1 reviews | Active since Feb 2015
22 Sept 2021, 13:02
Vodacom stole my airtime while I sleep
Dear Peter
Vodacom is back again at *****ing my airtime. I was so sceptical of buying airtime since it disappears but I tried lately and again same thing happened. Went to bed with R50 woke up to R1.
I have wifi, so they must not even claim I did something with my data. Lately I have just been buying R5 because am scared of loosing airtime and now I tried to buy R100 now and again and it just runs out. Can they please reimburse me and check from their side what's causing all this. Or should I get a new sim perhaps.
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Replies (1)Vodacom's replyOfficial
22 Sept 2021, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2021, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
