GA
Gadeehja A

1 reviews | Active since Dec 2016

17 Jul 2017, 23:43

Vodacom stole airtime once again as they always do

<p>Hi almost all my apps turned off with only two apps on the last time Vodacom promised to credit me with 1 gig data after they stole a R100 which never came, now I wonder what they going to promise! They stole before the R100 a R50 a R29 and two R12's besides all the data. Which I never complained about this time I screenshot my ordeal. I keep having this and will take this further because Vodacom *****s a lot from me my data never lasts and spend more than R500 a month on them *****ing data even though all my apps are turned off might as well switch to another network that benefits me! </p>

0
Replies (3)
Vodacom
Vodacom's reply18 Jul 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Jul 2017, 13:57
Official

Good Day

Kindly note that your query has now been resolved.

Regards

Dc

GA
Gadeehja A's update18 Jul 2017, 20:50
Reviewer Update

Thank you for your positive action that you have taken, I do hope this data will last till the specified time period ( till the 31/08/17) that you have given and does not go up in one use on one app in 15 min.

Kind Regards

Gadeehja