1 reviews | Active since Oct 2014
VODACOM STOCK ISSUE (AS USUAL)
I did an upgrade on 17 January already. The lady who assisted me over the phone specifically told me that Vodacom has stock of the Proline V146ENV Silver 128GB laptop and router I app**** for. To date (21 February) I still do not have my hard ware. I am now paying for something I do not have. I have phoned Vodacom 3 times already and was told they are waiting for stock of the router. Every time the delivery time changes. I have asked that the laptop be dispatched alone, but apparently this cannot be done. I would really like the job of the Vodacom stock manager as this person clearly does not do much as he or she does not even do a proper stock forecast! I want someone that know what is going on to call me and explain why Vodacom provides such useless service and when I will get my hardware. I also want a pro-rata credit for the month I paid.
I PHONED ON 11 FEB AND WAS TOLD THAT STOCK WILL BE RECEIVED BETWEEN 14 AND 18 FEB.
HOW CAN YOU PUT SOMETING ON SPECIAL YOU DO NOT HAVE STOCK OF?? I WANT SOMEONE IN YOUR STOCK DEPARTMENT TO PHONE ME.
I PHONED ON 11 FEB AND WAS TOLD THAT STOCK WILL BE RECEIVED BETWEEN 14 AND 18 FEB.
HOW CAN YOU PUT SOMETING ON SPECIAL YOU DO NOT HAVE STOCK OF?? I WANT SOMEONE IN YOUR STOCK DEPARTMENT TO PHONE ME.
