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1 reviews | Active since Apr 2017

04 Sept 2025, 11:30

Vodacom stinks

My contract came up for renewal, I'm still paying the contract but they have taken all my data and call time. As a minister in the church how am I supposed to do my work without a cell phone. I've been with Vodacom for years. This is unacceptable, I'm going to leave this terrible service provider!

0
Replies (4)
Vodacom
Vodacom's reply04 Sept 2025, 12:42
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

's update04 Sept 2025, 15:47
Reviewer Update
3hrs later and still no contact and still no data
's update05 Sept 2025, 10:37
Reviewer Update
Vodacom promised to contact me shortly, what a joke 21hrs laterand no help
's update05 Sept 2025, 10:38
Reviewer Update
Still without data which I have paid fot